Shipping

Due to the high number of orders + delays with couriers we can no longer deliver before Christmas. We are still accepting online orders, these will be built & shipped mid January.

Pickup from our Northern Beaches locations (Warriewood or Narrabeen) may still be possible - please call or email first to confirm.

Merry Christmas and Happy New Year.


How are BoardRAX shipped?

• All RAX are shipped flat packed
• All RAX are shipped in custom boxes.
• All components are numbered for easy assembly
• All screws & bolts are included
• Assembly takes 5 minutes
• Pickup optional from Narrabeen
   

How much is delivery?

Price per rack:

• NSW $20
• QLD $30
• VIC $30
• SA Metro (Adelaide 40km radius or closest depot) $30
• SA Regional (the option to post to the closest depot) - Please email me for a custom quote
• WA Metro (Perth 40km radius or closest depot) $40
• WA Regional (the option to post to the closest depot) - Please email me for a custom quote

 

How long does delivery take?

• Depending on the season it’s approximately 1 week manufacture time (all our RAX are hand made).
• Deliveries usually take 3 business days to capital cities
• Please allow an additional day to regional locations

 

Are deliveries insured against loss/damage?

• Yes, all deliveries are fully insured

 

Do i need to sign for delivery?

• Yes, this is preferred
• I can have the delivery left at your front door, however accept no responsibility for lost orders if this option is taken

Please note that delivery to a wrong or incomplete address can incur a re-delivery fee of $20.