Shipping

Christmas Shipping Info:

Christmas cut off dates are on the 30th November.
Any orders received after the 30th will still be processed but I cannot guarantee delivery due to the high demand at this time of year. Merry Christmas

- In busy times please expect delays in transit due to the overload on the courier network.

- If your tracking and trying to find your boardRAX please use this link to find your rack ( https://support.smartsend.com.au/hc/en-us/requests/new# )


How are BoardRAX shipped?

  • BoardRAX are shipped flat packed
  • BoardRAX are shipped in custom boxes.
  • BoardRAX components are numbered for easy assembly
  • BoardRAX screws & bolts are included
  • Assembly takes 5 minutes
  • Free pickup option from Warriewood on Sydney Nth Beaches
     

How much is delivery?

Price per rack:

 

How long does delivery take?

  • Depending on the season it’s approximately 1 week manufacture time (all our RAX are hand made).
  • Deliveries usually take 3 business days to capital cities
  • Please allow an additional day to regional locations

 

Are deliveries insured against loss/damage?

  • Yes, all deliveries are fully insured

 

Please note that delivery to a wrong or incomplete address can incur a re-delivery fee of $20.